Refurbished products - You get what you pay for

For at least a few months now we have been offering refurbished products on the storefront. From cell phones to servers, from TVs to networking equipment, there are usually a few hundred different types for products available. I picked up a Gateway TabletPC a few months ago for less than $800 and apart from a few scratches on the bottom, it has served me very well. To easily find refurbished products on the nextdaypc.com, just type in "refurb notebook" or "refurb phone" or similar wording, depending on what you are looking for.

I'm sure every now and then you run into a customer with a limited budget and refurbished products are a great resource to retain this customer.

But you have to make sure you explain the limitations of refurbished products before you make the sale. The majority of products does not come with the standard warranty a new product has and sometimes the documentation or software is missing. Usually the latter is not an issue if your customer knows where and how to find this. The technical support or warranty is usually handled by a third-party company that handles a variety of products and brands so you cannot expect the support you would expect from the manufacturers themselves. Check on the storefront or just call us for detailed warranty information.

So, if your customer is willing to dig for support online or ask you for paid support when needed, refurbished products are certainly an option.